Frequently Asked Questions

• Manual Entry: Add voters one by one with name and phone number
• CSV Upload: Bulk upload using a CSV file format:

  S/N | Name | Phone Number
  1 | John Doe | 755520538
  2 | Jane Smith | 755520539

Added voters receive default credentials via SMS to log in and vote.

1. Click "Join as Voter" and select "Voter Login"
2. Enter the election code provided by admin
3. Enter phone number (must be pre-approved by admin)
4. Enter password received via SMS
5. Access the voter dashboard

Note: Only phone numbers added by the admin can register.

1. Go to "Dashaboard" then down you will see "Manage Positions"in admin dashboard
2. then click "Edit" then you will see "Add postition" option
3. Add positions of the election you want (e.g., President, Secretary, Treasurer, Best Student Leader etc)
4. Go to "Manage Member" and click "Add Members"
5. Enter member details:
   • Two names (first,last) or Famous names
   • Phone number
   • Email (optional)
6. Add member to the system

Member receive SMS notification when added.

• Nomination Phase: Members propose nominees (max 2 days)
• Voting Phase: Final voting (max 3 days)
• Results: Visible for 24 hours after voting ends
• Auto-deletion: All data deleted after results period

Admins can extend the timeline from the dashboard (up to max 6 days).

1. Log in to voter dashboard
2. Click "Vote Now" then vote atmost 1 person in every postition
3. Click "Submit Vote" to proceed
4. Receive confirmation receipt

Votes are final and cannot be changed once cast.

• Live results update in real-time during voting
• First and second winners shown per category
• Bar charts showing vote distribution
• Downloadable reports (PDF, CSV, Excel)
• Results available for 24 hours after voting ends

1. Click "Join as Voter" and select "Join Public"
2. Enter your Two names (publicly visible)
3. Enter the election code provided by admin
4. Enter phone number (for verification)
5. Enter email (optional - for receiving credentials)
6. Create a password
7. Verify phone with 6-digit code sent via SMS (and email if provided)

After verification, login credentials are sent to your phone/email.

1. Click "Join as Voter" and select "Voter Login"
2. Enter the election code provided by admin
3. Enter phone number (that you registered it at the first join.)
4. Enter your password created before
5. Access the voter dashboard

Note: Only phone numbers that was used at the time of joining a public Vote.

1. Go to "Nominees" in admin dashboard
2. Click "Add Nominee" and fill details:
   • Full names (first, middle{optional}, last)
   • Username (publicly visible)
   • Nominee code (unique identifier)
   • Category assignment
   • Bio (optional)
   • Image (optional)

Nominees receive SMS/email notification when added. Display to voters shows only: first name, last name, username, image, nominee code, and bio.

• Maximum 10 days total (set by admin)
• Results visible 24 hours after voting ends
• All data automatically deleted after results period
• Admins can extend from dashboard (up to max 10 days)

Example: If voting ends March 25 at 6 PM, results appear March 26 at 6 PM.

• Voters can see all categories and number of participants
• Vote by entering nominee code and submitting
• Can not change vote: No! Voters can't change their vote until voting Ends(will only vote once per category)
• Live results update in real-time
• Line graphs with dots show vote progression per category

• System automatically picks first and second winner in each category
• Based on highest vote count at end of voting
• Live results show real-time standings
• Voters can download reports with winner details

• Voters can report issues/spam from their dashboard
• Admins review reports in "Reports & Spam" section
• Reports can lead to election termination if valid
• Admins can manage voter accounts (view, suspend, delete)
• 24/7 support available for all users